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[Resolved]  Samsung — Motherboard issue in Samsung f41 just after 13 months

Address:New Delhi

Last year 05-01, 2021, I bought a Samsung galaxy F41, for last 1YR (That is warranty period) it was working fine but just after 1 month of warranty period, it got crashed. I took to Samsung service center and they informed mother board issue and ask to pay Rs 7000/-.
I Investigate via Internet on Samsung complaints website . Approximately lot of persons complaining about the same issue. We didn't expecting these from reputed company like SAMSUNG.
This is quite understandable that motherboard is not likely to get damaged in 13 months. Even cheap mobiles phones of local brand stand for at least 3 years.

Sir, Kindly help us to get a new defect free phone. It will be very kind of you if your customer get positive and satisfactory action from you. Please find the bill as attached.

Thank you
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Mar 26, 2022
Complaint marked as Resolved 
They called me and denied for any kind of support from them. They keep on saying that I have to pay 7000 for motherboard. And how my complaint got resolved status?????????????
Samsung India customer support has been notified about the posted complaint.
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Mzender's reply, Apr 1, 2022
Welcome to Digital India, where nobody cares about your complaint, neither the government nor consumer Forum. Only these scammers like Samsung are cared for by government.

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