[Resolved] Samsung — no service provided to warranty product | |||
My brother found colour difference on the screen on his galaxy j8 64. Therefore, i raised service ticket [protected] on 5/4/19. From the service record problem mentioned as colour spread and product returned without solution. Service centre also noticed and confirmed no physical damage happened on this product. I cant understand how internal damage happened to this product with gorilla glass and metal body. I am using my all gadgets with extreme care, and still this mobile not experienced any such bad situation We are expecting samsung will provide solution to this case as early as possible or unit replacement Shijin [protected] Was this information helpful? | |||
May 13, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
 5 Comments | |||
Comments
False claims of installation. Wasted my 2 working days. No one called. No one came to visit. Customer care online gave false assurance false dates false time.
Recently Purchase Samsung M30. I [censored]ing serious issue on Ads appearing on Lock Screen and Pop Full Screen Ads during any app runing. I tried to do various setting, but but not able to resolved.
Can any one help me.
Can any one help me.
Samsung India Customer Care's response, Apr 22, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Phone No# [protected]
Email ID:- [protected]@gmail.com
Reference No#:- [protected]
Email ID:- [protected]@gmail.com
Reference No#:- [protected]
Samsung India Customer Care's response, Apr 22, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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So plz update my actual DOB.
In pf details my DOB is 01/01/1990 and my actual DOB is 12/10/1991.
I have already complaint many times to the pf department and HR too.
But they didnt solve it so far..