[Resolved] Samsung — one of the worst company and quality less product | |
I wish to buy note7. At that time issue of battery occurs and product sales stop then i go towards s7edge. Some times later i sold it and go for another phone.. Laterally then i buy an s8plus. Somehow when i connected to the charger. It suddenly becomes dead. And first i took the phone to nearby samsung service centre.. They are not ready to accept my phone and i take back my phone.. Then i complaint about the bad behaviour of the service centre in customer forum. Next day company customer service call me ask me to submit the phone to the service centre.. I took my phone to another service centre this saturday...3days later they ask me to change the board. It has warrenty for 2years. They are asking me to pay the amount... I pay half and amount for board and waiting for repair... Its now 6th day and they says they need one week more time to repair the phone... And due to their mistake my back glass had broken.. And now i want to pay 4000 extra for that... If not the water resistance of the phone will lost... What a hell about samsung.. And now i am shame for buying samsung products... Its my last device from samsung and from my family members and i suggested to my friends not to go for samsung product... My friends are maximum. Sharing about samsung quality and they are suggesting to go for one plus honour and apple devices.. Was this information helpful? | |
Jan 8, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 08, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |
Add a Comment | |
61%
Complaints
18883
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment