[Resolved] Samsung — Poor Quality Samsung LED Television | |
Customers are advised to avoid buying Samsung televisions. I purchased a 32 inch Samsung LED TV about 4 years ago. Recently, the screen (display / panel) started giving trouble - the picture appears double and blurred, with horizontal lines. Samsung refuses to do anything about it, saying that it is out of warranty. Samsung's service department has given a quotation to repair it, which costs more than a new TV of a similar model !! Samsung's attitude towards customers is absolutely "couldn't care less." Experienced TV technicians tell me that this is a very common quality problem with Samsung TVs and often the problem happens within a couple of years of purchasing the TV. My previous TVs (including brands like Onida, Videocon) have all lasted more than ten years each. Based on this experience and advice from TV technicians, I strongly suggest to other customers to avoid buying Samsung TVs. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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