[Resolved]  Samsung — Refrigerator complaint for ticket [protected]

The below ticket was raised on 3rd August and today is 11th still the the issue is not resolved.
On 5th August a engineer visited and told gas leakage issue and he will arrange and gas and come next day to repair it still there is no sign.
I called customer care executive and they informed me by Monday 8August engineer will cost still no sign.
We buy Samsung product as we heard after sales services are very good.
I have used multiple brand electronic items but no one has given such pathetic services as Samsung. I am disappointed with samsung.

Ticket number [protected]
Name- Amit Kumar
RMN - [protected]