[Resolved] Samsung — refrigerator double door | |||
Dear all I have take double door freeze from lajpat nagar, new delhi in 2015, I have complained to their customer care on 9th april 2018, engineers visited at my home diagnosed your compressor is not working. So it will change in warranty period, requesting for the new one, no calls, no acknowledge till date. 2nd time, i called up the customer care, they apologies and created one another service id on 18th april, engineers visited and they repeatedly the same on above stated again. 3rd time, i called up the the customer care on 20th april 2018, they again stated my engineers will visit within one day. Lets wait for another apologies!!! Meraj Was this information helpful? | |||
May 21, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 20, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd