[Resolved]  Samsung — refrigerator issue model rt42k5068gl (digital inverter) 415l

Address:Thiruvananthapuram, Kerala, 695581

On 17/12/2016, i bought a samsung refrigerator trivandrum, kerala, india.

I had to log a complaint with samsung on 25th september, 2017. The problem was bottom portion of the fridge was not cooling and there was severe ice formation. Fridge is at service centre

To resolve the problem if you could issue a refund back to me.
Enclosed bill copy
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Dec 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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