[Resolved] Samsung — S20 ultra camera not working properly after update | |||
After updating software 3 to 4 months back Camera 1.0 X not working properly having focus issues and pictures comes hassy made 4 to 5 complaints to customers care no. They told me to wait for updates two update came but still facing same problem yesterday they told me to visit Service center I visited today they flush software and installed new but camera having same issues now they are saying it's hardware issue need to replace camera. In my opinion it's a software issue only I checked on Google many people are facing same problem after software update. Please let me know what to do. Product Model Number : S20 ULTRA Product Serial number :R5CN303BDZE Was this information helpful? | |||
Sep 5, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 01, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Verified Support Aug 01, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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