[Resolved]  Samsung — samsung galaxy s8 plus stopped working

Iam writing this complaint for my friend. He purchased a samsung galaxy s8 plus handset from saudi arabia on september 2017 and the phone has stopped working on november 22 2018, thursday. The phone has two years international warranty. When we visited a service center they said that the warranty is not applicable in india and told us that they will service the phone only if we pay money. So he agreed and gave them the phone. They opened the back glass and they told us that the board should be changed. But while they opened the back glass it broke completely and the refuse to change it saying that it was already a little broken. Then we took the phone from there and took it to mobile lab samsung service center, statue junction, trivandrum. Now they are saying that it will cost 18000 rupees to change the board and when they will also remove the back glass it will be more damaged and to change it, that will cost an extra of 4000 rupees. He has given his phone there and they say it will take at least 2 weeks to repair it. He needs the phone faster than that.