[Resolved] Samsung — Samsung Level U product quality not up to the mark.

Abhi0409

Address:

202, Sumer Nagar 2nd, Near Agarwal Farm, Mansarovar, Jaipur- 302020

I purchased Samsung Level U neckband last week i.e.[protected], But product seems of very poor quality earpiece material which stings in ear and not properly fitted even all it's sizes. Disastrous sound experience and the product is not up to the mark. I am a regular Samsung customer with whole household items to TV, mobile phones, But this time totally disappointed.

Regards
Abhishek Sharma
Mobile No. - [protected]
E-mail ID - [protected]@yahoo.com

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Aug 6, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd