[Resolved]  Samsung — samsung mobile c9 pro

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:There is no website only app smart tutor and samsung care centre

Maine samsung c9 pro mobile liya hai 20 june 2017. Ist day se mera phone main problem aa rahi hai jab main mobile data on karta hun phone apne aap lock ho jata hai. Is problem ne mujhe pareshan kar diya hai. Main care centre bi gaya tha uno ne software update kar diya par fir bi koi solution nahi nikla. Samsung smart tutor se baat ki jo jo uno ne karne ko kaha sab kiya. Ab main kya karu samsung wale kahte care centre jao care centre jata hun woh software update kar dete hai. Problem unko bi pata nahi chalti.
Agar ham samsung par trust karte hai une meri problem samjni hogi.
Thankyou
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Aug 31, 2017
Complaint marked as Resolved 
Solved my problem i will be asked so many times. My phone will be automatically locked while mobile data on.
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Jul 27, 2017
Updated by Er Riyaj Ali
Mobile no [protected]. Email id [protected]@gmail.com
Jul 31, 2017
Updated by Er Riyaj Ali
Sir kindly solve my problem.
Aug 01, 2017
Updated by Er Riyaj Ali
I am facing problem same day i am very very upset from samsung mobile and there uses. Nobody can solve my complaint nobody understand my problem. You are only my last hope of my problem solve..
Thankyou
Verified Support
Aug 04, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Aug 17, 2017
Updated by Er Riyaj Ali
Fir se mere phone main automatically lock problem aa rahi hai sab kuch repair karwane me baad fir se problem aa rahi hai. Main samsung ke mobile par aab belkul trust nahi karta. Sab fake hai samsung main
Aug 18, 2017
Updated by Er Riyaj Ali
Fir se mere c9 pro mobile main problem aa rahi hai mujhe c9 exchange karwa do. Main isse bahut jayeda tang ho gaya hun or samsung company se bahut jayeda pareshan hun. Care centre dekane ke baad fir se problem aa rahi hai . Agar mera problem solve nahi hua toh main samsung par case kar dunga mera dimag totoaly preshan hai. Last warning hai samsung ko
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