Samsung — Samsung refrigerator

Name-Sreekanth S A,
mob-[protected]

I'm in great disappointment as my Samsung Refrigerator got damaged within one year of purchase.
I have purchased Samsung Double Door (Digital inverter) Refrigerator Model- RT34T4542DU/HL WITH S/N: 04ES4PBN600149V on 13/08/2020 from Nandilath G Mart, Karamana, Trivandrum, Kerala State India (INVOICE NO: TVM1-[protected]). Previously we were using Whirlpool Refrigerator for about 12 years without any issues. After that we thought of purchasing a new one with more facilities. That leads to the purchase of a Samsung Refrigerator.

But, This Refrigerator has given us a very very bad experience.

Within one year of purchase, the refrigerator was damaged as it was not cooling . As shown in the picture attached along with the mail, the Compressor was completely Damaged, pipes leaked, oil came out completely.It was really shocking for me. I have never thought that this expensive refrigerator will last for only one year, that too made from such a prestigious Organisation. I have called the seller, M/s Nandilath G Mart, through them I have filed a complaint to the Samsung Customer care.(Service Order No [protected]) . The service centre not providing me satisfactory solution