[Resolved]  Samsung — samsung washing machine wa90j5730ss/tl

Address:Vadodara, Gujarat, 390004

I bought this washing machine from croma. After wash see holes in ckitges - any type like napkins undergarments tees. Tried withbrand bew clothes, same issue. Complained in september and samsund local took for repairs and said minir adjustments needed and brought back. See same issues, technician came again took pictures if torn clothes. Defective machine-agitator. Not getting proper reply on next action. Must have ruined clothes over usd.800 in this machine during the past few months. Please advise. Thanks
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Nov 18, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Oct 17, 2017
Updated by Balasundervv
Dear Customer, Service engineer MILIND, contact# [protected] has been assigned against your service request [protected]. For support please call 180040-SAMSUNG[protected]

Your Samsung product request number is [protected]. Use this for any future reference at 180040-SAMSUNG[protected] Or track online at
Verified Support
Oct 18, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Its the most [censored]ing product of samsung...not even completed 10 days from the date of purchase this [censored] fell from a 1 foot distance and got broken in display...i dont know what the [censored]ing gorilla glass they had on it...its simply sucking and [censored]ing and waste of money and im fed up with that. Got mind[censored]ed. Disatisfied with the product.
Just now i had put touchpad for my cell from samsung service centre and not within a week but in 2 days my touchpad has become slow what the hell u have put touchpad on my cell plz do something i have spent 5000rs. I want My touchpad to work properly
Got display cracked of my s8+ .and there are 2 service centre in jammu 1 is charging 15000 and other is charging 18000 .whom i trust please reply soon [protected]@gmail.com
Worst product complaint lodged in September yet to get a resolution after 9 visits 2 parts replaced yet problem is same.

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