[Resolved] Samsung — Side by side refrigerator not working

lakhinder singh

May 17, 2022

Address:	Jammu india
Website:	On samsung customer care

Side by side refrigerator we purchased on 2 aug 2021 which was stop working few months back then service engineer came and started the refrigerator.
Now again it's stopped working 2.5 weeks back, we complained in costumer care and local service center in Jammu called engineer came to check he told PCB burnt. Then they told in 3 days part will come, till now we are waiting for the part and service

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Jun 27, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 27, 2022

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung!

Thank you for writing, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

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Comments

lakhinder singh

May 17, 2022

When we call them they are telling us our engineer will visit soon with part and no one coming.
As this is summer season, because of your poor services. We purchased one small refrigerator of other company costs us 20000inr.
I will for till this weekend if my problems of refrigerator not solved then I've no option remaining and I will go to consumer cell court and file a complaint there.