[Resolved]  Samsung — Sound issue on Samsung Galaxy Buds Live

Dear Sir

I would like to share bad experience on your Samsung product galaxy buds live after using only 1 month from date of purchase
Just listening music through ear bud live when I turned to right, it goes to disconnect of one ear buds which was recorded by me by my other device for evidence purpose

However Samsung technical dept told there is no issue found after wasting 20 days with mentally harassing just like a Fraud company...I could not believe how samsung cheat like 3rd grade of company.

I felt guilty to using Samsung brands S20 ultra Samsung refrigerator, Active 2 watch. Really feel as foolish to use 3rd grade company like as Chinese.

Here I can sharing recorded video for evidence purpose while happening issues sound and connectivity problem.

This is not fair as well as expected from Samsung. Therefore I m going to claim consumer case and putting case through honourable court in first track with complete evidence along with Electronic media.

I ever loose confidence from Samsung because cheater fraud company.

Thanks
Your Faithful ly
Ajaya Kumar Routaroy
[protected]
+1 photos
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Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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