[Resolved] Samsung — Used and Open samsung phone received please take return and refund my amount | |||
I ordered new samsung A71 via onsile samsung shop but I received used and damaned phone, seal of samsung A71 phone box was tempered /broken already open and phone is also in on condition inside box . In any new phone its seal packed and also phone in switch off condition . Also phone is used and damaged its not in good condition. I have serious issue regarding this, I don't want this phone . Please cancel and refund my money asap. my order number is [protected] In bill savex technologies noida sector 7 address is mentioned, I already went there and contacted his manager but no one want to listen or clarify on this, This is totally fraud and cheating with customer, after receiving full advanced payment they are doing cheating with customers. Please refund my amount and take this return. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 28, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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