[Resolved] Samsung — washing machine - top load 6.8 kg - cheating by service personnel | |||||
My washing machine developed some problem. From internet, i got the contact number of [protected] and contacted them. The person who attended my call sent one person mr. Khan from m/s arman service centre, #42, 1st cross, lalji nagar, pataleshwara, swami temple road, bengaluru 560030 (M:[protected] on the same day. The service person charged me rs. 7500 towards repair and later on he was not reachable. The machine was not repaired. Many phone calls to contact him were in vain. Later on when i contacted samsung at the 180040 they simply told me that the earlier number has changed and the above persons are not authorised at all. They did not help at all. Even to this day the number [protected] exists and gullible persons are duped by sending persons from unauthorised persons. People are cheated by sending unauthorised persons in collusion with people in samsung. The machine was not repaired at all. I request you to take necessary action against the above agency and arrange to refund rs. 7500 taken from me. The credibility of the samsung is at stake. Was this information helpful? | |||||
Mar 22, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Feb 13, 2018 banti tyagi's response samsung phone key pad colour fade
Verified Support Feb 17, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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