[Resolved] Samsung — winning prize | |
Hi i would just like to verify a few details as i have received a message from your online coordinator saying that you have such promotions? "it's a promotional programme held for facebook users worldwide, while participants were selected through random selection in our computerized system (C. T. S. S) for a database of over 80, 000, 000 facebook users from africa, america, asia, australia, fiji, canada, europe, middle east. The bahamas and new zealand. And your facebook profile emerges a proud winner under the second category with a grand prize of $800, 000 and a samsung galaxy s7 mobile phone" Just would like to confirm if this statement is true? Was this information helpful? | |
Oct 19, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 12, 2018 Samsung India Customer Care's response Dear Customer, This is in reference to your complaint dated 10.09.2018 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung. In this regard we would like to inform you that Samsung is not connected with such activities in any manner. Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information. In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s). They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes. We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you. You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from. You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large. In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd | |
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