[Resolved] Samsung — wrong commitment and harassment

Karthik05

from Visakhapatnam, Andhra Pradesh

Address:	Hyderabad, Telangana, 500082
Website:	Samsung

I have purchased samsung ac last year in the month on august and now i am facing problems with that and asked samsung ppl to come and repair and informed that the ac is in warranty period still they have charged me high and harassed me for money. I am ready to submit all my bills to samsung, kindly resolve the problem as soon as possible, and make us to go to next level.

Was this information helpful?

No (0)

Yes (0)

Sep 28, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 15, 2018

Updated by Karthik05 Need an explanation as soon as possible

Verified Support

Aug 28, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd