[Resolved]  Sangeetha Mobiles — cash back and voucher for price drop not received.

Address:560037
Website:www.sangeethamobiles.com

Hi Sir/Mam,

I have purchased a mobile on 22nd Nov 2018 in sangeetha mobiles-Marathahalli branch Bangalore. Mobile wroth was 14000 rupees.
At the time of purchase in the sangeetha website few offers were there.
Those are
1. If the customer pays money through paytm wallet, customer will get 1000 rupees cash back to paytm wallet within 10 days.

Issue: I have not received cash back and they are saying that offer got added into website by mistake.

2. 20% in 14000 it means almost i have received 2800 rupees worthable paytm vouchers for PAYTM MALL, ELECTRICITY and MOVIE.

Issue: Paytm mall vouchers for all FMCG products. But not able to apply.
For electricity bill minimum amount should be 300 for 150 rupees voucher.
But warning is coming that minimum bill should be 1000 rupees. Vouchers validity is 90 days. Almost 60 days completed.

3. I have opted for Price drop alert. For that i have paid extra money also.

Issue: Price got reduced 1000 rupees. But i haven't received any benefit for that.

Due to above issues almost i lost 3000 rupees.

I have sent around 45 mails to Sangeetha customer care and managers.
No bady responded properly.
45 Emails information is very difficult to attach here. So Few screen shots i am providing.

Contact Details are:
Manager: Prathima ([protected]@sangeethamobiles.com)
Contact:[protected] and [protected]

Ecom. Executive: Kavya ([protected]@sangeethamobiles.com)
Contact: [protected] Ext:318

Thanks & Regards,
Dinesh Reddy
+6 photos
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Jan 21, 2019
Complaint marked as Resolved 
My issue not yet resolved. But it is showing as resolved.
Sangeetha Mobiles customer support has been notified about the posted complaint.
Jan 22, 2019
Updated by Dinesh_Reddy
Hi Consumer Complaint Team,

Thanks a lot for your immediate response.
Jan 31, 2019
Updated by Dinesh_Reddy
Hi Consumer Complaint Team,

As of now i haven't received any response from sangeetha mobiles.
Complaint comments 

Comments

I lost K6 note 32gb dated 31 January 2019 for which I need to submit a copy of invoice, which ihave misplaced somewhere.
.I request you to kindly send me a copy of my invoice. Below mentioned details of my email-
[protected]@gmail.com

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