Sangeetha Mobiles — fake assurance of 50% cashback

Address:560021

I have purchased oppo a71 phone from sangeetha mobiles on 19th april 2018 with 50% cash back policy by giving an extra charges of rs. 119.75 at branch rajajinagar-3 (According to policy, i can return the phone within a year and can claim 50% of the amount)

Last week i had been to sangeetha to buy a new phone by returning my existing oppo a71.
Shopkeeper calculated and and given me a rough amount as a cashback claim which comes around 38%.
I was just wonder and asked the reason for reducing the claim amount from 50% to 38%. He had no valid reason, not ready to talk to me and it was so unprofessional behavior.

It is open cheating to the customer by not providing 50% cash back as assured.
I request someone to look into this issue and help.
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Sangeetha Mobiles customer support has been notified about the posted complaint.
Apr 02, 2019
Updated by LuckyLohith
Branch Name : Rajajinagar - 3 (Navrang)
Serial Number of Invoice : SI / RJNG / 522
Sales Person : Amogh
Date of Billing : 19 Apr 2018
Bill amount : 10543
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