Sangeetha Mobiles — order was confirmed and then failed, amount has already been deducted from my bank a/c

Address:

Sangeetha Mobiles Private Limited, No.1183, 22nd 'A' Cross, 30th Main Road, Banashankari 2nd Stage, Bengaluru - 560070

Hello,

I had placed an order for Vivo Y91i 2GB 32 GB on 07 June at 20:53. I had also got a conformation e mail stating that :
You have placed a new order #SAN[protected], we will process the same.

And In early morning on 08 June 2020 @ 00:30, while I checked the status of the order, it reflected as failed. The amount has already been deducted from my bank account.
I don't care about the order now. I am very much worried about my amount.

I have been calling and writing e mails to Sangeetha every single day. But everytime I had been told to wait for 24 hours and nothing happens again. I had to gift to someone but because of Sangeetha all went in Vein.

I don't care about the order as I don't want it. I just want my amount to be returned to my bank account.

Please look into the matter and do the needful at the earliest.

I am sending the screenshot of the order conformation email, amount deducted from the bank and the statement of the transaction. Please look into this

Warm Regards
Stalin