[Resolved] Sangeetha Mobiles — Sangeetha mobiles, bad service | |||
I had a broken glass replaced for my samsung galaxy s2 at sangeetha mobiles - kumaraswamy layout. 1. After replacing the lcd unit, i was told that the replacement was not original. The touch experience on new screen was patchy. The sound seems to have gone on mute. 2.in just 3 days, the replaced lcd unit, developed crack near "phone home button" while pressing the home button (So much for their false claims of original screen) 3. When i checked with the sangeetha service guy, he said they cannot do anything.. And i have to pay again to get the screen replaced in just 3 days! 4. The entire service part was a major show-off and looks like intentional Really disappointed with sangeetha mobiles, with bad customer service. I will not advise anyone to use sangeetha service centers. 6. I am also contemplating of complaining at consumer court, if the screen is not replaced Was this information helpful? | |||
Complaint marked as Resolved
Sangeetha Mobiles customer support has been notified about the posted complaint. Verified Support Feb 04, 2015 Sangeetha Mobiles Customer Care's response Dear Valued customer,
Greetings!
We have noted your concern and sinerely regret any inconvenience that may have been caused.
Kindly send a mail to [protected]@sangeethamobiles.com with your contact details for further support.
Assure you of our best services always.
Best Regards,
Lokesh HK
Support Team
Sangeetha Mobiles Pvt Ltd.,
[protected]/7111
Verified Support Feb 04, 2015 Sangeetha Mobiles Customer Care's response Dear Valued customer,
Greetings!
We have noted your concern and sinerely regret any inconvenience that may have been caused.
Kindly send a mail to [protected]@sangeethamobiles.com with your contact details for further support.
Assure you of our best services always.
Best Regards,
Lokesh HK
Support Team
Sangeetha Mobiles Pvt Ltd.,
[protected]/7111
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 2 Comments | |||
Comments
I have exactly the same complaint and this mister lokesh who has replied to your message has not even taken my call. I got cheated at the sangeetha CMH road center..same thing, replacing with a dulicate lcd screen and my fone is having problems. We should all get together and file a public complaint for Fraud and cheating. jayshree
Reply
I agree, that this reply from "Lokesh from Sangeetha" seems like an automated system message, just to show that they have reached out to the customer. When in fact, there is no response after so many days...
i am enquiring on how to file a case at consumer court.. will let you know soon.
Looks like so many complaints are posted on this forum against sangeetha mobile .. that shows, how "serious" they are to cheat customers!!!
i am enquiring on how to file a case at consumer court.. will let you know soon.
Looks like so many complaints are posted on this forum against sangeetha mobile .. that shows, how "serious" they are to cheat customers!!!
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