[Resolved]  Sangeetha Mobiles — They are not refunding the money and not giving any update

Address:Bangalore

Hi, I have recently booked a mobile in Sangeetha Mobiles on July 23rd 2022 with online payment. After 10 mins, I have called the customer care and placed the cancel order by using mail, as they dont have option to cancel the order through portal. Later store person called me for address to deliver my mobile. I said not required and told that raised request to cancel my order. So, the boy didnt came to deliver the phone. But status on thr Order shows delivered. When I called them, they told that they dont have an option to cancel so it has updated as delivered, and you will get your money to your original payment. Called the Customer care and texted Let's chat box many times. They only say that thay have escalated the issue. You will get mail about this. But, there is no update from them. Literally thier service is bad. Please dont do pre-payments, we can't believe any one. They are not secure
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Aug 12, 2022
Complaint marked as Resolved 
Resolved my Issue. Got the updates later about product cancellation and refunded the money, my insta cred loan got closed. Thank you Sangeetha Mobiles
Sangeetha Mobiles customer support has been notified about the posted complaint.
Complaint comments 

Comments

They have refunded my money. Thank you Sangeetha Mobiles
I am facing the same issue now. Sir please tell me how to solve this issue??

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    +91 80 4939 7000
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    #1183, 22nd A Cross, 30th Main, Banashankari 2nd Stage, Bangalore, Karnataka, India - 560070
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