Sansui India — ac service n c. care number not exist after few follow up

Address:Ahmedabad, Gujarat, 380052
Website:www.vgservice.co.in/Index.aspx

Sansui no customer care number valid.

Even no service centre.

I first complient week ago for service they send me sms for request number. After 5days no one came, i remind they assued me to technician visit in 24hr, i wait for 3days no one came.

I called again c. Care:39404040, not connecting, tell me invalid number.

Plz check this spoofing companies hold india mkt and no responsibility.
Here with find below sms msg when i raised service request:

Dear customer your reference no is ahm[protected] pl give response code r09994, if receive call within 1 hr. For annual maintainance click www.vgservice.co.in

Regards
Harshal
[protected]
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Sansui India customer support has been notified about the posted complaint.
May 29, 2018
Updated by harshal852001
Consumer forum please can you check with company.

Help us to resolved the issue
May 30, 2018
Updated by harshal852001
When i will expect solutions.

My concern is company not having any entity exist in India then how they allow the sold in flipkart exclusive...mean only sell in flipkart.

This means Flipkart also involved in scam then get enough margin while selling and Flipkart not bothered what happened after customer want service.

This is Huge equipment and they need to have policy and all criteria placed before selling anything in online portal.

Kindly take action against Flipkart too.

Any more information plz contact me

[protected]
Harshal
Complaint comments 

Comments

Hi,
My Sansui 150 L Direct Cool Single Door refrigerator is not working and request you to send a technician urgently.

IMEI/Serial : [protected]/8354
Invoice Date :[protected]

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