Sansui India — display issue of sansui tv 42"

Address:

Guntur, Andhra Pradesh, 522601

This is regarding my sansui tv (42") display issue where i have handed over the tv to fix the issue on[protected] in guntur, andhra pradesh. During my follow up on the issue i was told that the display cannot be repaired and i will get a replacement with the new tv of same model & size.

Since there was no feedback on this i was continuously calling the stores to check the same and on[protected] they have informed me that the approval for replacement received and new one is available in vijayawada branch (Andhra pradesh). Due to warehouse closing issue in vijayawada branch they asked me to wait for few days and they will contact for the collection.

Neither received a call back from them nor they are responding to my calls, hence i have visited the vijayawada sansui showroom branch which is located on eluru road (Near vijaya talkies) today and they were saying that they have received the approval but no stock available to provide the new tv as a replacement.

I have been calling all the concern persons but failed to get the response and the support is completely disgusting.

Appreciate your support in this regard in order to avoid any further level of action from my end.

Hope you understand my concern and help in this regard.

Attached the purchase copy & service repair copy