Dear Team Sansui
Greetings
With full of grudges and after speaking with sansui Managers/Technicians/Service agents, writing this email and requesting for New Sansui 9 kg Fully Automatic Front Load Washing Machine or Full Refund of current Machine.
Order Id : OD[protected]
From Last 2 months, we have been having some issues with (Sansui 9 kg Fully Automatic Front Load with In-built Heater Grey washing machine) purchased in feb 2021. All details are attached in the invoice.
Your executives opened the complete machine when they came and they were not well trained which increased the washing machine poorer functuanily as it was a machine bearing ball issue first which later increased with Machine broken belt and now complete machine shake vigorously (moves 1ft from its original place on its own).
Taking Few Names Mr. Rakesh (Service Manager) and Mr. Gurmeet singh ( Head Manager, Ambala), all are helpless now as they always say, its part is ordered and we will come as soon as we receive it.
We are having problems with this continuously for 2 months so request you to pls provide a solution with Full Refund Or New Sansui 9 kg Fully Automatic Front Load Washing Machine.
Kindly Acknowledge the mail.
Thank you
Gaurav
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