[Resolved] Sansui India — product issue

2 Reviews
Vasai, Mumabi, India
 Inteyaj Ahamed on Nov 28, 2018
I have raised a query on 2nd oct 2018 for sansui washing machine.
Service engineer came next day at our home and inform that motor is not working & it has to be replaced.
He told us it will take 10-15 days to replace the motor. Till now it is not replaced.
I have called more than 15 times at [protected], they are saying engineer will come today or tomorrow. We are sending urgent reminder.
I have visited 4-5 times at skylark nallasopara, first two times they told me we don't have stock come after 2-3 days.
After that they given me a address & number for bhayender (Take cale) & also told me they have sent the mail for material requisition.
I have call many times at [protected] & [protected] but no one pickup the call.

My contact & complain number is [protected] & tha[protected].
Complaint marked as Resolved Jan 16, 2019
This was also not completed, engineer visited only.
Problem still same...

Complaint Status

[Nov 28, 2018] Sansui India customer support has been notified about the posted complaint.
Updated by Inteyaj Ahamed, Dec 31, 2018
I am still facing the problem is nor solve.

Please guide me how to do upper level complain.

Company is harassing me from last 3 month.
Updated by Inteyaj Ahamed, Jan 16, 2019
Still my problem is not resolved & every one throwing there responsibility...
Complaint comments  1 Comment     Updated: Share0Tweet0


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