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[Resolved]  Sansui India — product issue

I have raised a query on 2nd oct 2018 for sansui washing machine.
Service engineer came next day at our home and inform that motor is not working & it has to be replaced.
He told us it will take 10-15 days to replace the motor. Till now it is not replaced.
I have called more than 15 times at [protected], they are saying engineer will come today or tomorrow. We are sending urgent reminder.
I have visited 4-5 times at skylark nallasopara, first two times they told me we don't have stock come after 2-3 days.
After that they given me a address & number for bhayender (Take cale) & also told me they have sent the mail for material requisition.
I have call many times at [protected] & [protected] but no one pickup the call.

My contact & complain number is [protected] & tha[protected].
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Jan 16, 2019
Complaint marked as Resolved 
This was also not completed, engineer visited only. Problem still same...
Nov 28, 2018

Complaint Status

Sansui India customer support has been notified about the posted complaint.
Dec 31, 2018
Updated by Inteyaj Ahamed
I am still facing the problem is nor solve.

Please guide me how to do upper level complain.

Company is harassing me from last 3 month.
Jan 16, 2019
Updated by Inteyaj Ahamed
Still my problem is not resolved & every one throwing there responsibility...
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