Sansui India — replacement of led tv

Address:

New Delhi, Delhi, 110041

Dear Sir/ Madam
I brought Sansui LED TV 40 inch 3 years back with 1 year guaranty and next 2 years warranty worth 27000 INR. After using of just 6 months the picture is viewing in half on TV screen. I filed complaint at Sansui service center and they, after 2 days their technician visited and checked and they told me there were a Panel Problem and panel to be change. I again contact to Sansui service center to request them to replace my TV set with new one and they said if Panel will be change next time similar problem not happen.

Therefore after the using of just 1 year the picture is viewing black on TV screen. I filed the complaint to Sansui service center and their technician visited and 900 INR to just check. They told me again it’s a panel problem I again contact to Sansui service center to request them to replace my TV set with new one and they said Panel will be change without any cost. And same was replaced. And now again the volume of the TV shutting down again I filed the complaint to Sansui service center and their technician visited charges Rs 950 INR to just check and they told me it’s a speaker’s problem.
I just wanted to ask that what happen to your product as Sansui was one of the trusted brand in CRT TV’s but now I really very disappointed. I am facing again and again problem in my LED TV so that I requested to replace my TV with new one. Otherwise I will apply consumer Court for compensation.
Please take immediate action for replacement of TV.

Regards
Yash Kumar
S-2 BLOCK -6 SWARN PARK
NANGLOI, DELHI
MOB-[protected]