Saraf Furniture / Insaraf.com — denying assembling of furniture

Address:

827013

Order number insf[protected]

Insaraf is denying to do the assembling of bed which they delivered. They are saying that they don't have services in that area where they themselves delivered the product. It was never conveyed during order phase or during the delivery period (Which itself happened after lots of followups). Now when i called them for assembling the bed, the told me that i need to get the assembling done from any other carpenter. Upon asking that will they cover the cost and damages, if it happens by external carpenter, insaraf is saying that they will not be liable for it. It's a sheer cheating. I don't know as how they will fulfill the terms of warranty if they cannot facilitate even assembling. They are not responding properly on calls and on emails. They are frauds.