Saraswat Bank — amount wrongly transferred to axis bank under imps

Address:

Mumbai City, Maharashtra, 400059

Dear team,

I have done an imps transection on 31 march 17 for rs 15000 transection ref no[protected]. The amount got transferred to wrong account not i have logged a complain with my home branch andheri midc almost a month back but still not received the amount back nore got any communication from bank. This is not expected from a bank with such a brand name. I am very unhappy with this kind of service and need help kindly do the needful asap.
And also keep me posted if there is any thing to be done from my end let me know.

My account deatail a/c no [protected]
Date of transaction 31/03/2018 amount rs 15000 screan shot of axis bank account detail attached

Regards,
Navin salian