Saraswat Bank — issue of new pass book by a different branch

Address:

421202

My family has 5 sb acts elite gold with different branches of yr bank. There is one branch i. E. Ballard estate, mumbai near my office where i update the pass books under d anywhere banking facility. But that branch denies to issue a new pass book when d pages get exausted. Is it a rule that d branch with which u hv a act can only issue a new pass book. At least i dont think so. And if it is so why do we say anywhere banking. Update me on d same please.