Saraswat Bank — net banking issue - old database upload several time

Address:

North Goa, Goa, 403507

Hello,
I have observed that every time after 8pm there is a old database uploaded of 3rd May and we are unable to use the netbanking system. I have reported this issue to the local branch and call center of saraswat bank but there is no response from their side.

I'm unable to lodge a compaint to their nodal officer as his email ID is not mentioned anywhere.

As per RBI guidelines the Bank is violating the SLA.