[Resolved] Saraswat Bank — refund from wrong account transaction

sagarpatil986

Address:

411033

Hi, i am sagar patil,
I am having account in icici bank. By-mistake i have sent inr 22, 838 amount to wrong account number of saraswat bank.
(Transaction ref no :mmt / ref[protected]
Icici bank has marked mail to saraswat bank after my complaint regarding wrong account transaction.
I went to saraswat bank chinchwad isfc: srcb0000389, they have taken my written request, after 3 weeks i went to the branch again because i have not received my money back into my account.
They have confirmed me that they have processed my request and i 'll get my money after one day.
Again one week has gone and again i went to the branch now they have said we have processed your money you need to go to icici bank.
I have contacted icici they have said you will directly get money into your account from saraswat bank.

I don't know what to do now.
Please help

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Jul 27, 2018

Complaint marked as Resolved

Resolved after 30days of intense followup

Saraswat Bank customer support has been notified about the posted complaint.

Jul 24, 2018

Updated by sagarpatil986 Can saraswat bank provide me mail confirmation that they have sent money back into my account?