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Saravana Stores — complaint register not available at saravana, store, no.14, m. t. h road padi. chennai 600 050 and the carry bag for grocery item _reg.

After ban of plastic carry bag, the carry bag provided at subject cited store is not fit to carry the weight above five kg. Please refer today bill no. Pa/1819/6044765 dt.27.01.2019, the carry bag provided was torn off. I requested for other bag but the supervising authority decline the request. It was very painful experience ever as the carry bag carried by customer was not allowed to be inside. Further, if the carry bag was torn off, no arrangements to provide even after request. Further, the subject cited store has not provided any help centre with proper complaint register, contact no. To whom complaint to be registered for immediate resolution of the customer grievance. The attitude of all executive towards resolution of immediate grievance is totally negligence as approximately 10 supervising authority i approached to locate the complaint register, but it was not provided at all. Thus, it is requested that negligence of customers interest by such malafide behaviour may kindly be dealt vigorously. Resolution is awaited.
complaint register not available at saravana, store, no.14, m. t. h road padi. chennai 600 050 and the carry bag for grocery item _reg.
complaint register not available at saravana, store, no.14, m. t. h road padi. chennai 600 050 and the carry bag for grocery item _reg.
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Complaint Status


[Jan 28, 2019] Saravana Stores customer support has been notified about the posted complaint.
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    Saravana Stores
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
    203
    Pending
    0
    Resolved
    35
    Saravana Stores Phone
    +91 44 4201 3777 (Chrompet)
    +91 44 2341 4242 (T-Nagar)
    +91 442435 6061
    Saravana Stores Address
    No.45, Ranganathan Street, T-Nagar, Chennai, Tamil Nadu, India - 600017
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