Saravana Stores — sofa not delivered, yet ordered 11 days before

Address:

Chrompet, Chennai, Tamil Nadu, 600130

I have purchased 3seater senthil sofa, which was suppose to deliver on monday, i have ordered it on 11march, today is 21march but didn't get my product yet.
I had made full payment at counter only, still they are not providing product.
From last three days i am calling to sales person, they are just making me fool by everytime saying that your sofa is on way, you will get till afternoon, evening, nite.
Daily i am getting same reply.

Please managment provide my product otherwise i will come and cancel order and you have to refund full money.
I am very disappointed with this service.