Sargam Electronics — AC

Address:	New Delhi, Delhi, 110024
Website:	www.sargam.in

I bought a window AC from sargam electronics lajpat nagar on 22nd April 2017 and after asking multiple times I was told that it will cost total Rs 500 for installation and was reaffirmed about the same.

In the evening when they came for installation they asked for Rs 1500 unnecessarily and when upon asking they had no valid explanation.On the contrary they rudely said that "get local installation done as we won't do it and your services and warranty will be cancelled" . This was quite unexpected and how come someone dare to threaten me to cancel the warranty just because I refused to pay wrong charges.On being said that I am a consumer and I have paid for it fully how can anyone cancell the warranty to which I was given reply that " go to consumer court" in an attitude that do whatever you want and nothing can change.

I called sargam electronics customer services and was told that for window AC the installationcharge is 500 only and I will get a call back from them but dint receive any call.

Tried all the numbers on the bill but at first couldn't get through then after trying several times git lucky and the phone was picked up.They said that 1500 is incorrect charge and they are sending another person immediately to install but waited and no one turned up.