[Resolved] Sargam Electronics — misbehavior and wrong communication | |||
This is to bring to your attention my utter displeasure and anger regarding the deceptive attitude of your company's salesperson working in sargam electronics mayur vihar phase 3 new kondali. I purchased a lloyd air conditioner model no ls18136fi from sargam electronics on 2nd june 2019 at about 2 pm. Your company's sales women geeta kumari told me that i'll have to pay ₹1500 for installation of it and freight charges and nothing else. I asked her emphatically thrice if there exist any hidden charges to which she denied everytime citing the fidelity of your company. However after installation iwas asked to pay for the stand extra that is ₹800 and when i called her to clarify she in a careless and angry tone denied having lied. Also she handed over a phone to a male employee who talked in an even worse tone. Also along with this they didn't keep those brass nuts necessary in installation and denial that too in packet bag so installation have taken 500 extra for it.in simple words they were neither listening nor behaving politely. I am saddened and feels betrayed not because i had to pay an extra amount but the deceptive and rude attitude of those people. This kind of rough behavior and lies will only downgrade your market reputation and at least i am not going to recommend anyone to buy lloyd products. At the end i would just like to request you if possible take strict action against her and please ensure fairness in your deals. Was this information helpful? | |||
Jun 21, 2019 Complaint marked as Resolved Nothing they have communicate with me, i don't think they have taken any action .
Even they didn't inform me what should i do for which amount i had payed for missing nuts.
I don't know exactly who is actually responsible for it (Sargam electronic or Lyord ) but i totally blame e to Sargam Electronic for his irresponsibility and arrogance. Sargam Electronics customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
They would mark ur complaints as resolved even without addressing it
They won’t even bother addressing ur complaint
I myself have been doing that since last year even to the owner of Sargam electronics Deepak Bansal, manager of sector 29 store in gurugram and service head KL Sachdeva for which I have all the recordings and proofs but nothing has been done till date.
They ain’t even willing to address the complaint because probably according to the owner and his associates they have sold the products by hook or by crook and their job is done
They are cheaters, money extortionists, they have traumatised me, harassed me in every possible way because I was alone but don’t be scared of anything people out govt is the best they will definitely do something
They won’t even bother addressing ur complaint
I myself have been doing that since last year even to the owner of Sargam electronics Deepak Bansal, manager of sector 29 store in gurugram and service head KL Sachdeva for which I have all the recordings and proofs but nothing has been done till date.
They ain’t even willing to address the complaint because probably according to the owner and his associates they have sold the products by hook or by crook and their job is done
They are cheaters, money extortionists, they have traumatised me, harassed me in every possible way because I was alone but don’t be scared of anything people out govt is the best they will definitely do something
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+91 95 4000 7502
+91 11 3321 9400
+91 95 4041 4141
Shop No-32, CSC No-5, DDA Market Sector 11, Rohini, Delhi, India - 110085
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