[Resolved] Sargam Electronics — misselling

Ajay.543

from Mohali, Punjab

Address:

Ludhiana, Punjab, 141004

Dear concern
I have purchased a godrej split A.C on 06/04/2018. of amt 33500. Under in 9 months EMI scheme and the sale person Anil kumar assured me that he has settled my 9 months EMI scheme since it has been 3 months from the date of purchase still the my EMI scheme has not been started and I was been charged with late payment charges 3700 from the last 2 months.my monthly credit card show full outstanding amt instead of EMI's. The consern person again and again assuring that he has settled everything but every time I face disappointment when the bank is repeating the same statement that I have to pay the full amt at a time and they have not received any mail regarding EMI.The entire fault lies in sargam electronic ludhiana( Punjab) is harassing me with their inefficiency of resolving this matter so kindly look this matter and take some serious action...
Thanks
Ajay Mehta
Ludhiana
Mob.[protected]

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Aug 11, 2018

Complaint marked as Resolved

Sargam Electronics customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

Sargam Electronics Customer Care's response Dear Customer

Greeting from Sargam Electronics.

We really apologies for the inconvenience you have faced.

In order to provide you best possible service please share your contact details or your invoice number so that we can take necessary action.

Once again inconvenience caused are deeply regretted.

Thanks and Regards
Manpreet Singh