Sastasundar.com — amount 745 got debited but order not placed

Address:12/1 South Roy Nagar Bansdroni.Kolkata 700070, 700070
Website:sasta sundar mobile app

Today i was placing an order of amount rs.745 through sastasundar mobile app. The payment mode was selected as paytm upi. I paid rs.745 to sasta sundar through paytm upi, amount got deducted and the transaction shown successful on paytm. But the order was not placed.

Please look into the matter on priority basis and refund the amount.
I have attcahed the screenshot of the bank statement and paytm upi screen which clearly shows 745.00 was paid to sasta sundar
+1 photos
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I am regular costomer of sastha sundar. I have ordered medicine for my mother on 25.03.20 but still now I am not received medicine but in tracker they show delivered. No call from sastha sundar on delay. I have call they told me deliver on Monday but I am not received. In this situation we need more support from this company but they didn't care.

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    Contact Information

    12/1 South Roy Nagar Bansdroni.Kolkata 700070, South24parg
    India
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