Sastasundar.com — money deducted but order not confirmed

Hi
I ordered two medicines, Sanoliz soap and Convera shampoo amounting Rs 310.Due to network issue Rs 310 got debited but the order was not confirmed.

Paytm has already confirmed about the transaction.They said it is merchant side issue.
Kindly do the needful and refund the money at the earliest.All the supporting attachments like deduction from SBI
provided .
Regards