[Resolved]  Sastiticket.com — Non refund of cancelled flight tickets booked thru PAYTM

Paytm Order ID : [protected]
Ticket sold by : Sastiticket.com
Seller Reference # : PRL02KEV1CN
Thiruvananthapuram to Chennai,[protected]
0 stop(s) | Refundable | Economy
Air India AI - 264
TRV 13:15 MAA 14:40
Sun, 25 Sep 2016 1h 25m Sun, 25 Sep 2016
Thiruvananthapuram - Trivandrum Chennai - Chennai
International Airport International Airport
Terminal 2
Chennai to Thiruvananthapuram,[protected]
0 stop(s) | Refundable | Economy
Indigo 6E - 327
MAA 10:15 TRV 11:35
Wed, 28 Sep 2016 1h 20m Wed, 28 Sep 2016
Chennai - Chennai Thiruvananthapuram - Trivandrum
International Airport International Airport
Traveller & PNR Details
Thiruvananthapuram to Chennai
Passenger Name PNR Ticket Number
Mr VIJAYA KUMAR S HXMSC[protected]
Chennai to Thiruvananthapuram
Passenger Name PNR
Mr VIJAYA KUMAR S H64RWI
Fare Details
Total Base Fare Rs. 3101
Total Taxes & Fees Rs. 798
Total Convenience Fee Rs. 350
Total Rs. 4249
Was this information helpful?
No (0)
Yes (0)
Oct 6, 2016
Complaint marked as Resolved 
Paytm Care To [email protected] 20 Sep at 10:38 AM Dear Customer, Greetings from Paytm.com ! Thank you, for contacting us. We would like to inform you that we have forwarded this issue to the concerned team. You can expect to hear back from us within 24 hrs with an update on this issue. For any future communication, please refer your ticket no. 07044848 and we would be glad to help you . We assure you, the best of our service. Regards, Paytm Care Team
Oct 02, 2016
Updated by moorthulus
refund promised by PAYTM customer care in 24 hours not received even after 10 days
Oct 06, 2016
Updated by moorthulus
ANY ACTION INITIATED ?
Complaint comments 

Comments

Please refund my air ticket cancelation money
ebs payment id 80204895
amount 9048
reference number prl04fsizv6
flight no indigo, 6e-991
pnr no qc3n8j
i request please provide my refund as soon as possible
thanks
khalid mujeeb
[protected]
[protected]@gmail.Com
Hi,

This is jebastin.. My contact number is [protected]. I have booked Chennai to Mumbai flight on Jan 5th 1.15 pm.. My reference number is PRL05D8AEEU. Airline PNR is SDOBZZ. ticket number is[protected].Ticket amount is 2705. Due to my work i called sasti customer care and asked to rescheduled my flight to Jan 6th mrg 6am from chennai to mumbai. they have send one link to pay the rescheduled amount of 2255 res along with Cart Booking Id- PRL05DF3R4P . due to my network issue i have paid in the last minute. my ticket was not rescheduled and its debited 2255 rps from my debit card. i called the customer care and asked the refund for the debited amount of 2255 rps with the transaction no of[protected]. they told me that the amount was not credited to them so they told me to check with my bank. i have checked with my bank it is debited and i have checked with my bank statement also the amount was debited. please refund my amount. This is cheating. No one is picking Customer care calls and I have mailed also no reply from ur side

regards,
Jebastin.R

Jebestin Anton's reply, Jan 22, 2018
Need a proper response from your side

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint