[Resolved] DishTV And Paytm — DishTv and Paytm not refunding my money for a failed dishtv recharge | |||
I tried to recharge my dishtv account (Details mentioned below) through the Dishtv.in website. However, after I entered my credentials on my net banking website, before I could get redirected back to dishtv website, a connection timeout error occured. However, the amount was deducted from my bank account. I raised this concern with both dishtv and paytm, as paytm is the gateway used by dishtv.in. Dishtv keeps asking me for the paytm order id which I didn't receive and are saying that they will not refund my money without it. When I checked with paytm about the same, they are not even responding back to my emails. I have provided my bank statement to both of them and all the other related details. It has already been 10 days and yet no action has been taken by either of them. Dishtv VC Number: [protected] Recharge Amount: Rs 600 Recharge Date: 01/05/2013 Please work towards refunding my money. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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