[Resolved] Sathya Agencies — About replacement

[Resolved] Sathya Agencies — About replacement

V Vicithra Sadhashivam

I ordered refrigerator on Aug 22..I received the product on aug 24 and the refrigerator was very small in size than I expected ..ours is a big family..so I wanted to replace the product with big one.and I contacted sales employee Ms.manju..she collected all the details for replacement .after few days she is telling that we are waiting for approval from warehouse..and once we get the approval, your product will be replaced..but it's been 10 days..still how long we have to wait for approval?? .fed up with your customer service.. Was this information helpful? No (0) Yes (1)
Oct 5, 2020 Complaint marked as Resolved Verified Support Sep 03, 2020 Sathya Agencies Customer Care's response Dear Sir/Madam, Greetings from Sathya. We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you. Assuring our best of services always, With regards, SATHYA CRM [protected]/[protected] Verified Support Sep 12, 2020 Sathya Agencies Customer Care's response Dear Sir/Madam, Greetings from Sathya. We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority. Awaiting your response, With regards, SATHYA CRM [protected]/[protected] Verified Support Oct 05, 2020 Sathya Agencies Customer Care's response Dear Customer. Greetings from Sathya. On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved". Looking forward to serve you always, With regards, SATHYA CRM [protected]/[protected]
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