[Resolved] Sathya Agencies — Ac hitachi -1.5 ton rsd318ead

Sripraveencharu

from Aluva, Kerala

Address:

602024

I have purchased an ac yesterday 1.04.2017 by seeing the advertisement in the thanthi newspaper about the offer price and gift items mentioned.

The gift item mentioned in the paper letter is butterfly combo kitchen set of worth 6350 rs. But i was awarded with a kitchen set brand namely pearl lady which will not even worth around 1000 rs i think. Why are you giving adds and providing us other materials rather than mentioned in the newsletter. I have even procured higher version of ac of worth 5000 higher than the mentioned models. I need proper feedback on this that what went wrong in the gift providing process, weather the branch is doing this sort of misuse or in all the branches the same thing happens. Also proper gift to be replaced to me for the provided offer.

Contact name: praveen kumar
Contact no:[protected]

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Mar 11, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya CRM.

You can contact our Customer Care @[protected]/[protected]. Now you can also register your complaints at our “SATHYA CRM” app. Looking forward to serve you always.

Log onto Sathya.in for your online shopping.

With regards,

SATHYA CRM