[Resolved]  Sathya Agencies — Air cooler

Address:625001
Website:m.sathya.in/default.aspx

Sir, we bought a Voltas aircooler(50l vm- w50mw) at Satya agencies, west masi Street, Madurai on 08.04.17 and it's not working from 14.4.17. we are seeking for technical assistance from Sathya agencies but they are not responding. They are not attending phone calls and if we call repeatedly they give very lethargic irresponsible reply. We bought air cooler because of the summer heat and we can't bear the heat and we are very much disappointed by the customer service of Satya agencies. The customer care number also unresponsive. We expect a proper response from Satya agencies.
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May 22, 2017
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya CRM.

Awaiting your response for the above email. As requested, please share your invoice/contact number, so that we can get in touch with you and get your complaint resolved.

Assuring you best of our service support always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

Dear Customer (Vaitheeswaran vaithee),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear customer (Vaitheeswaran vaithee),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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