[Resolved]  Sathya Agencies — Behaviour of the branch manager.. Coimbatore

Address:Coimbatore, Tamil Nadu, 641002
Website:Satya agencies 100 ft road Coimbatore

I m dr. Sanjay.. Government doctor..
Very sluggish and late delivery of onida ac..18 days from payment due to negligence of d staff.. While paying the advance they said the price includes stabiliser and installation fees.. While paying the advance at a stall in traid fair centre they gave me a slip mentioning it includes stabiliser.. Thn thy gave manual bill after getting the slip... Then i paid the whole amount thro check at the brach after few days.. Nw thy r claiming that stabiliser is not mentioned in the bill (Since thy told me it includes stabiliser i dint check the bill).. So i hav to buy on my own.. Thy r nt ready to clarify by checking the manual bill and slip thy gave and nt enquired the concered staff... Past one week i m calling the sales person yuvraj he is nt answering properly.. He wil tel tat i wil check and cal u.. He wil nt cal bac.. Thn i contacted the manager murugesan fr the past 2 days.. He is telling he is nt inchrge fr the sales persons words (Usually satya wil nt give stabiliser nu) very rude.. Manager asking me to contact the sales person again... Dono wat to do.. Bcos after 18 days i got ac.. Nw thy making me to round around fr stabiliser fr past one week... Pls help.. Atleat save other coustomers from irresponsible manger and staff.. Thank u.. My bill no..[protected]
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May 21, 2017
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Apr 18, 2017
Updated by sanjay andiappan
Satya agency..100 ft road..coimbatore branch...
Verified Support
Apr 20, 2017
Sathya Agencies Customer Care's response
Dear Dr. Sanjay

Greetings from Sathya CRM.

We regret the unpleasant experience and inconvenience you had shopping with us. We assure you that one of our Customer Relation Executive will call and fix your complaint.

Assuring you best of our service support always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

I bought air conditioner.company told Fitting charges free and installation free. But at the time no installation. No response

Sir we bought sakthi double booster stabizer along with onida ac but there is a sudden repair in the stabilzer we called your customer care but no response can u let us know the procedures for the replacement fo the stabilizers and to know about warranty policies

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    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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