[Resolved] Sathya Agencies — booked haier 42" led smart tv in chennai trade center along with bajaj finance | |||||
I have booked a 42" led smart tv in chennai trade center on 15th april 2018, with stahya agencies along with bajaj finance. Tv price is rs 34, 000. I gave all the details the bajaj person asked me that day for processing. He just asked me aadhar card, credit card details, and took a photo and said bajaj fiance successfully processed after paying rs.900. Next day i even received call from bajaj finance person stating for your new card we are providing various offers like that. After 2 days waiting for delivery, upon calling the sathya checking the status they said waiting for do from bajaj and they would process it tomorrow. Repeated the same next day and got the same response. No action taken. Then again called today, they told documents pending like bank statement, id proof and they told me to bring them and submit in store. When i went to store they told the concerned bajaj finance person is out and told to wait for 15 mins. After that again waited for 15 mins. After 30+ mins of waiting they told my bajaj fianance process is rejected, which is a worst behavior from a showroom sathya agencies. And then i asked for the refund of my initial amount 900 which i paid for bajaj finance and i got back. I had similar experience waiting for 1 &1/2 month for booking a owen in sathya through bajaja finance. Am a regular consumer who had bough 2 ac and 1 owen. Worst experience. Worst behavior. Was this information helpful? | |||||
May 30, 2018 Complaint marked as Resolved Sathya Agencies customer support has been notified about the posted complaint. Verified Support Apr 21, 2018 Sathya Agencies Customer Care's response Dear Sir, Greetings from Sathya. We regret the inconvenience caused to you. Please share your Invoice/ contact number, so that one of our Customer Care Executive will assist you. Looking forward for your email, Once again sorry for the inconvenience, With regards, SATHYA CRM [protected]/[protected] | |||||
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