[Resolved] Sathya Agencies — cheating and false statements
SmSmith92 on Oct 4, 2017
My name is smith charles s from chennai. Recently i have ordered a refrigerator (Whrilpool - sp 278 premier 3s saphire mengholia - blue color) in the exhibition which has been conducted on 23.09.17 in trade centre chennai.
While making order, the concerned person checked the availability of blue color and said its ready in stock and you can get it in 5-7 days. So i have ordered. But, the response which your employees are giving is worst. They are cheating daily. Some of them telling that it is out for delivery and you will receive it today. Others telling that its out of stock and cant get it.
Am really fed up. I have tried my maximum level and this the last response am expecting. If not, i will take necessary actions on your false commitments and cheating.
Note: i need best response and i need the product which i have ordered within this week. Or else am ready to go take legal actions.
Smith charles s
Complaint marked as Resolved Oct 5, 2017
Thank you so much. I made complaint both here and to their HO. As soon as they received my mail, They sent a ticket number also mentioned that they will resolve the issue within 24 hrs. Then, After 24 hrs, they made call and checked the issue which i have faced. Also told that they will rectify the problem as soon as possible. Then they delivered the refrigerator on the same day itself. I was really shocked the response of the mail. So am happy now and thank you.
[Oct 04, 2017] Sathya Agencies customer support has been notified about the posted complaint.
Verified SupportSathya Agencies Customer Care's response, Oct 05, 2017
Greetings from Sathya.
We acknowledge the receipt of your complaint. Assure that we will resolve the complaint at the earliest.
Looking forward to serve you always.
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