[Resolved]  Sathya Agencies — Cheating customers - aruppukottai branch

Address:

626101

Self purchased a brand new 24 inch sony tv whose worth is inr 14, 300 at m/s satya agencies, aruppukottai, virudhunagar district. On 10.11.15 (On diwali).

Invoice details are as follows:
Date of purchase : 10.11.2015
Invoice no. : apk1-15/[protected]

Purchased items :
S no. Description of item price (Inr) remarks
1 sony led klv24p412c-7164580 rs.12489 invoice by mr.Mathan babu, who is sales employee of apk1 has written like 8gb sony pendrive will be given to you.
Tax – 14.5% rs.1810.92

Sony offered a 8 gb pendrive (Sony make) free as a gift as pasted on the tv display by sony. During purchasing, agreed and the same is written on my bill saying that once the stock came, the gift will be hand over to you. But not done. After reaching lot of times to their shops and making lot of phone calls to their office and their customer care office, replied gift stock nil and will be issued soon. But more than a month gone still no response from them. Decided and do not recommended to entertain this agency for any of the items.
Planned to purchase washing machine and fridge too but surely not from satya due to their nuisance kind of response from the working staffs especially mr. Mathan babu – sales employee of apk1.
I want the 8gb sony pendrive gift or else i am ready to register a fir against satya as i’m not satisfied with their response inaddition to their cheating.